Renting shouldn’t be complicated. We make every tenancy smooth and stress-free, guiding you every step of the way so you can feel settled and supported.

a living room filled with furniture and a large window
a living room filled with furniture and a large window
yellow and brown roses

During Your Tenancy

Maintenance & Repairs

We’re here to support you throughout your tenancy.

We provide:

  • A dedicated point of contact

  • Prompt response to maintenance issues

  • Clear guidance on rent payments

  • Regular communication when needed

We believe good communication makes for a better renting experience for everyone.

If something needs attention in your home, just let us know.

  • Report issues easily

  • We work with reliable local contractors

  • Urgent repairs are dealt with as quickly as possible

Your comfort and safety are important to us.

a blue chair and a yellow lamp in a white room

If you experience any maintenance issues in your home, please report them as soon as possible using the link below. When submitting a request, include a clear description of the issue and, where possible, attach a photo to help our maintenance team assess the problem more quickly and accurately. Providing photos can speed up response times and ensure the right repairs are carried out on the first visit.

If a tradesperson attends the property outside of regular business hours and determines that the issue does not constitute an emergency, the tenant will be responsible for any associated call-out or service fees.

a large white bathroom with a tub and sink

Emergency Contacts

Gas: National Gas 0800 111 999

Scottish Water: 0800 077 8778

Electricity: Scottish Power 105